Cookie Policy

This policy is designed to provide you with information about our use of cookies.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about some of the individual cookies we use and the purposes for which we use them below:

Cookie: Google Analytics
Name: _gid, _ga
Purpose: These cookies are used to collect information about how visitors use our site. We use the information to compile reports and help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. This information is shown to us through the Google Analytics tools and is not shared with anyone else. They are first-party cookies.
More information: Click here for an overview of privacy at Google.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout

Cookie: Third Floor site cookie acceptance
Name: mfn-gdpr
Purpose: This cookie is used to record if a user has accepted the use of cookies on our website.
More information: To withdraw your consent after accepting this cookie, delete the cookie.

Cookie: LiveChat cookies
Name: AASID, __lc_cid, __lc_cst, __oauth_redirect_detector
Purpose: These cookies allow us to see if you are a returning visitor and to maintain your chat history with us as you navigate through the website. You do not have to engage with our live chat box at any point.
More information: To find out more, visit https://www.livechat.com/legal/security/

Please note that third parties (including, for example, advertising networks, embedded videos, share buttons and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. Please check the relevant third-party websites for more information about their cookies and how to manage them.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Except for essential cookies, all cookies will expire after you close your browser or clear your cache.


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